The following 2 videos give an excellent overview of Ombudsman Services provided by San Mateo County of California under the national program. I’m often asked how to make the transition into an ombudsman career and while many of “us” are now past an internship out of college as a way into a new career, volunteering as a LTC Ombudsman is one way to gain experience.
Video best viewed with Internet Explorer if you have plug in problems with Firefox.
Video 1 of 2
Video 2 of 2